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Client Service Representative (Part-Time)

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Requisition Details


Location Omaha, NE
Requisition Number: Staff_7896
Department Pathology/Microbiology 50000521
Business Unit College of Medicine
Reg-Temp Part-Time Regular
Work Schedule Mon-Fri, 4:30pm - 9:30pm, with rotating weekends
Position Summary


Client Service Representative responsible for all duties related to processing and result reporting of outreach laboratory specimens directly impacting patient care: specimen handling, proper specimen storage, test ordering, test availability, specimen requirements and distribution of patient specimens for laboratory testing. Manages information pertaining to patient specimens, and provides responsible, difficult and precise technical and clerical assistance requiring independent judgement, self motivation and exacting detail. Provides extensive client service communication with internal and external customers of Regional Pathology Services and the Nebraska Public Health Laboratory.

Position Details

Additional Information

Posting Category Operations
Working Title Client Service Representative (Part-Time)
Job Title Health Care Associate (Para)
Appointment Type C2 - REG OFF/SERV HRLY
Salary Range $15.000 - $22.500/hourly
Job Requisition Begin Date 08/31/2017

Required and Preferred Qualifications

Required Education: High School education or equivalent
If any degree/training is required, please specify the type:

Will consider a minimum of three years related education/experience combined.

Required Experience 3 years
If any experience is required, please specify what kind of experience:

Clinical laboratory experience in a healthcare environment. Will consider a minimum of 3 years combined related education and experience.

Required License No
If yes, what is the required licensure/certification?
Required Computer Applications: Microsoft Word, Microsoft Outlook
Required Other Computer Applications:
Required Additional Knowledge, Skills and Abilities:

Skilled in customer service background.

Knowledge of PC/data entry.

Preferred Education: Associate's degree
If any degree/training is preferred, please specify the type:

Healthcare or biological sciences.

Preferred Experience:

Outreach laboratory setting.

Preferred License: No
If yes, what is the preferred licensure/certification?:
Preferred Computer Applications: Microsoft Excel
Preferred Other Computer Applications: Sunquest, CoPath, Epic, patient record software
Preferred Additional Knowledge, Skills and Abilities:

Skilled in customer service background in a medical or healthcare environment.

Ability in PC/data entry.

Knowledge of medical terminology.

Ability to type 50 wpm.

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Requisition Specific Questions

Required fields are indicated with an asterisk (*).

  1. * Will you accept PART-TIME employment?
    • Yes
    • No
  2. * Are you available to work M-F 4:30 pm – 9:30 pm with rotating weekends?
    • Yes
    • No
  3. * Do you have a high school education or equivalent?
    • Yes
    • No
  4. * Do you have clinical laboratory experience in a healthcare environment?
    • Yes
    • No
  5. * If you do have clinical laboratory experience in a healthcare environment, please elaborate (If No, indicate NA).

    (Open Ended Question)

  6. * Are you proficient in Microsoft Word and Outlook?
    • Yes
    • No
  7. * How did you hear about this position?
    • Careerlink
    • Employee Referral
    • HERC
    • Indeed
    • Job Fair
    • Lincoln Journal Star
    • Linkedin
    • Omaha World Herald
    • UNMC Job Site
    • Other
  8. * If Other, please specify the source. Otherwise, indicate NA.

    (Open Ended Question)

  9. * Within the past 6 months, have you been affected by a reduction in force or grant funding expiration with the University of Nebraska Medical Center?
    • Yes
    • No

Applicant Documents

Required Documents
  1. Resume
Optional Documents
  1. Other Doc